Terms and conditions

1. Introduction 1.1 Purpose of the Terms These Terms and Conditions (the "Terms") govern your use of our services, including but not limited to playing games, making deposits and withdrawals, and using our website.

1.2 Acceptance of Terms By registering an account with us or by continuing to use our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1.3 Age and Legal Restrictions You must be at least 18 years old (or the minimum age required in your jurisdiction) to use our services. You must also comply with all applicable laws and regulations when using our services.

2. Account Registration 2.1 Eligibility To register an account with us, you must provide accurate and complete information about yourself. We reserve the right to verify your identity and to refuse registration or access to our services if we suspect any form of fraud or abuse.

2.2 KYC and Verification Requirements We may require you to undergo Know Your Customer (KYC) verification at any time during your use of our services. This includes but is not limited to providing identification documents, proof of address, and other relevant information.

2.3 Responsibility for Account Security You are responsible for maintaining the security and confidentiality of your account login credentials and for preventing unauthorized access to your account.

3. Deposits and Withdrawals 3.1 Accepted Payment Methods We accept a variety of payment methods, including but not limited to credit/debit cards, e-wallets, and cryptocurrencies.

3.2 Minimum and Maximum Limits The minimum deposit amount is €10 (or the equivalent in your local currency), and the maximum deposit amount may vary depending on your account type and status.

3.3 Processing Times and Fees Deposits are processed immediately, while withdrawals may take up to 7 working days to process. We do not charge any fees for deposits or withdrawals, but we reserve the right to impose fees in certain circumstances.

3.4 Anti-Money Laundering Policy We operate an anti-money laundering policy designed to prevent and detect money laundering activities. This includes but is not limited to verifying your identity, monitoring transactions, and reporting suspicious activity to regulatory authorities.

4. Bonuses and Promotions 4.1 How Bonuses Are Credited Bonuses are credited to your account automatically or upon request, subject to the terms of the specific promotion.

4.2 Wagering Requirements To withdraw any bonus funds or associated winnings, you must meet the wagering requirements specified in each promotion.

4.3 Expiry and Abuse Clauses Bonus funds will expire after a period of 30 days from the date they were credited. We reserve the right to void bonuses and associated winnings if we suspect abuse or manipulation.

5. Gameplay and Fairness 5.1 RNG Usage Our games use Random Number Generators (RNGs) to ensure fairness and randomness in all outcomes.

5.2 Game Malfunctions In the event of a game malfunction, we reserve the right to void any bets placed during the period of malfunction or to take such other action as we deem necessary.

5.3 Limits on Play and Responsible Gaming Tools We offer various tools to help you manage your gaming habits and stay within your budget. These include but are not limited to deposit limits, wager limits, and session limits.

6. Responsible Gambling 6.1 Self-Exclusion Options You may self-exclude from our services for a minimum period of 24 hours up to a maximum period of 12 months.

6.2 Deposit, Wager, and Session Limits We offer various tools to help you manage your gaming habits and stay within your budget. These include but are not limited to deposit limits, wager limits, and session limits.

6.3 Help and Support Links If you or someone you know is struggling with problem gambling, please contact our customer support team for assistance and advice.

7. Prohibited Activities 7.1 Bonus Abuse We reserve the right to void any bonuses and associated winnings if we suspect abuse or manipulation of our promotions.

7.2 Fraud, Collusion, or Manipulation Any form of fraud, collusion, or manipulation is strictly prohibited and will result in account suspension or termination.

7.3 Use of Bots or Automated Systems Using bots or automated systems to play games is strictly prohibited and will result in account suspension or termination.

8. Account Suspension and Closure 8.1 Voluntary Account Closure You may close your account at any time by contacting our customer support team.

8.2 Breach of Terms We reserve the right to suspend or terminate your account if we suspect breach of these Terms or any applicable laws or regulations.

8.3 Inactivity and Dormant Accounts We reserve the right to suspend or terminate dormant accounts after a period of 6 months from last login.

9. Privacy and Data Protection 9.1 Information Collected We collect personal data in order to provide our services, including but not limited to name, address, date of birth, and payment information.

9.2 Use and Storage of Personal Data We use your personal data solely for the purposes of providing our services, maintaining our records, and complying with regulatory requirements.

9.3 GDPR Compliance (if applicable) We comply with all applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) in the European Union.

10. Limitation of Liability 10.1 Losses We are not liable for any losses or damages arising from use of our services, except where required by law.

10.2 System Errors We reserve the right to void any bets placed during a period of system error or to take such other action as we deem necessary.

10.3 Third-Party Links We are not responsible for the content or functionality of third-party websites linked from our website.

11. Amendments and Updates 11.1 Right to Modify the Terms We reserve the right to modify these Terms at any time, subject to notification of changes.

11.2 Notification of Changes Any changes to these Terms will be notified to you in writing, either by email or on our website.